Applications Support Engineer

About Us

As an Applications Support Engineer at Kenility, you’ll join a tight-knit family of creative developers, Engineers, designers, who strive to develop and deliver the highest quality products into the market.

Technical Requirements

Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, Technology, or related fields.
A minimum of 3 years of experience in applications support, with a proven track record of effectively resolving technical issues.
Experience in troubleshooting device settings and mobile applications in both Android and iOS environments.
Strong knowledge of ZenDesk ticketing system and its functionalities.
Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.) and familiarity with API query languages.
Experience with Kibana and other monitoring tools to diagnose and resolve technical issues.
Advanced English language skills, both written and spoken.