Service Manager
About Us
As a SR Service Manager at Kenility, you’ll join a tight-knit family of creative developers, Engineers, and designers, who strive to develop and deliver the highest quality products into the market.
Technical Requirements
- 5+ years of Project Management, Service Management, or Senior Analyst-level experience.
- Profound analytical skills, with the ability to review and interpret data effectively.
- Highly experienced with ITIL principles, showcasing a thorough understanding of industry best practices.
- Proficiency in working with various technical tools, including ASPEN, PowerBI, and Smartsheet.
- Experience managing and updating the main service management reporting tools, including Smartsheet, PowerPoint (PPT), and PowerBI reports.
- Hands-on experience with Aspen Tool to maintain automated reports and dashboards, ensuring accurate and timely information for decision-making.
- Excellent English-speaking and presentation skills.
Soft Skills
- Responsibility
- Proactivity
- Flexibility
- Great communication skills
